Have your ITSM tool costs left you feeling snowed under?

October 15, 2020

Has your ITSM tool costs left you feeling snowed under?

Are you now looking for a market leading ITSM platform that won’t break the bank? Realise lower Total Cost of Ownership (TCO) with probably the best ITSM platform you most likely have never heard of…

What happens when you combine one of the best Software as a Service (SaaS) platforms in the world with one of the best Vendors for ITSM tool design thinking? You end up with BMC Helix Remedyforce. This ITSM tool has comprehensive Enterprise Service Management (ESM) capabilities enabling modern service management not only for IT service providers but for enterprise business support teams, HR, finance, legal and facilities departments.

In a digitized world, providing services to customers and ensuring your employees can effectively manage the backlog has become increasingly challenging whilst working from anywhere. If you do not have an ITSM tool that supports core service management practices and capabilities or you have an outdated tool that cannot provide modern service management functionally then you may be finding it extremely difficult to support your customer’s needs and managing the performance of your teams.

BMC Helix Remedyforce is a tool designed to manage and support all types of Services and Assets. It is targeted towards the small to medium sized businesses (SMB) market however it is more than capable of punching above its weight to support complex Service Integration and Management (SIAM) operating models. This is because of the comprehensive set of out of the box capabilities such as Self-Service and Knowledge Portals, Automated Digital Workflows, Integrated Core Service Management Modules and Agentless Configuration Item (CI) Discovery. The licensing model is simple compared to alternative ITSM tools making the pricing easy to understand and affordable. This will resonate with many out there who are now looking to reduce their ITSM Platform costs and/or want to move to another solution due to not realising the value they expected with their existing solution and/or now in the market for a new ITSM Platform.

Lowering costs have become the flavour of the month due to the unprecedented circumstances the world finds itself in. However, lowering costs does not mean you should compensate for an ITSM Tool that is not fit for use and not fit for purpose. Therefore, BMC Helix Remedyforce will help businesses obtain a fast Return on Investment (ROI) and maintain a sustainable TCO throughout the lifecycle of the ITSM Tool.

Transform Partners are a BMC Registered Partner with experienced consultants that are BMC Helix Remedyforce Certified Professionals. This means we are primed to ensure your solution is implemented and integrated into your eco-system seamlessly to make it fit for use and fit for purpose. Our ITSM Practice enables businesses to become service oriented through the provision of ITIL V4 consultancy and professional services that is focussed on realising value quickly and achieving fantastic customer and user experiences (CX and UX).

Transform Partners can arrange a 30 day, no risk, free trial for BMC Helix Remedyforce. If your business would like to take us up on this offer then please register at the following link BMC Helix Remedyforce 30 day free trial.

If you would like to find out more about Transform Partners ITSM Practice, BMC Helix Remedyforce and the surprisingly flexible and affordable pricing structure available to SMBs then contact us today:

Email us on: info@trasnformpartners.com.au

Call us on: 1300 778677 | 1300 PRTNRS.